Can You Return Makeup To Neiman Marcus

Return Policy & Exchanges

We desire you to be completely happy with your order. If for whatsoever reason you are non satisfied, nosotros will gladly accept your timely return of unworn, unwashed, or defective merchandise. Returned merchandise should include the vendor packaging and tags and be in the aforementioned condition equally when it was received. Used merchandise cannot be returned unless defective. A pickup and/or restock fee may apply.

Render Within Amount of Credit
0-60 days from receipt of merchandise 100% of purchase cost
61-120 days from receipt of merchandise 75% of purchase price
121-180 days from receipt of trade 50% of purchase price
181+ days from receipt of merchandise 0%

Trade returned more than than six months later the delivery appointment will exist shipped back to you at your expense.

Sale and Online Clearance Trade
Must exist returned inside xxx days of receipt of merchandise.

Gifts
When a gift is returned, a Neiman Marcus Group Trade Credit Gift Card will be issued to the gift recipient for the corporeality of the returned merchandise. The card can be used for purchases from Neiman Marcus, Horchow, and Bergdorf Goodman stores, catalog, and online.

By Mail service
On the dorsum of the packing slip enclosed with your club, please note the reason(south) for return and whether you wish to exchange the particular(s) or receive a credit/refund (depending on the original class of payment). Enclose the return section of the packing sideslip with your item(s). Please use ane of the render labels provided on the front of your packing sideslip to ensure proper return address and credit data.

If yous use a SmartLabel, a fee will exist deducted from your refund. If you adopt not to use the SmartLabel, please send the particular prepaid and insured to Sales Sectionalization, 123 Customer Way, Irving, TX 75039. For a replacement shipping label, please call 1-800-825-8000.

Other Items
All fragrance and cosmetics returns must be unused, unopened, and in original packaging for a credit/refund or exchange to be issued.

Personalized and monogrammed orders cannot be cancelled or returned.Perishable foods are not returnable.

Perishable foods are not returnable. Please call us at 1.888.888.4757 for questions about your perishable items.

All precious jewelry and Cartier watches must be returned within 60 days from the date of receipt and must include all original documentation. Return/exchange policies for specific items that do not utilize to the higher up policy, such every bit jewelry, fine fine art, etc., volition be noted on the packing sideslip on that item.

Delight permit 10-14 days for the processing of your return.

In Store
Neiman Marcus online or catalog purchases may be returned to the Customer Service department at a full-line Neiman Marcus shop (excludes Final Call stores). You will receive a return acknowledgement skid, and credit will exist issued one time the return has been processed at the originating warehouse. Credit for the render will non be issued in the store.

Trade submitted for return must be accompanied by the original packing slip in guild for the Neiman Marcus shop to accept information technology. Online and catalog merchandise cannot exist exchanged for trade in a Neiman Marcus shop.

Please allow 10-xiv days for the processing of your return.

Store Purchases
Any trade purchased at a Neiman Marcus store should be returned to a Neiman Marcus shop.